Castles and inverted castles: the work of Marcia J. Bates - by Jenna Hartel (2013).
work includes "Berrypicking", a classic technique for online search (1989)

Marcia J. Bates

Marcia J. Bates (1942) is Professor Emerita in the University of California at Los Angeles (UCLA) Department of Information Studies. She is a leading authority on information search, human-centered design of information systems and author of numerous books on the topic.

Paper: Information and knowledge: an evolutionary framework for information science