Human Work Is Mostly Bullshit. Agents Eat it for Breakfast?

What most office work actually is (and why 80% of agent builders target the wrong market)

Human work today is mostly bullshit.  20% of people build things. 80% of people coordinate the movement of information so the 20% can build. Nobody knows what office workers actually do. Most people can't articulate their own job in concrete steps. There is no magic. No deep craft. Most office jobs are just low-level information logistics and break down to 5 primitive actions:  Move data from A to B > Ask for something and wait > Compare two things > Summarize > Get permission. 

AI Agents eat logistics for breakfast. Vertical AI Agent have gotten very good are starting to replace entire departments in specific industries. Not a task. Not a workflow. A department.  And yet most agent builders choose building agents for the 20% layer and fail - because those domains are specialized, regulated, and high-stakes. The gold is in the 80%. The logistics layer. Boring but huge. Millions of people doing mind-numbing work they want automated.

Agent builder love selling magical solution - but companies buy process automation with clear ROI, not "agentic job replacement" — that sounds scary and gets legal pushback. The gold is in friction, not efficiency. Efficiency is a spreadsheet win. Friction is a human win. When you automate a process, people don't just do it faster. They change what they do entirely. You're not selling efficiency. You're selling role evolution. Companies won't admit that. 

Modern work is boring but It keeps the lights on and the "different economy" isn't coming any time soon. So: build for the 20% (noble, hard, most fail) or build for the 80% (boring, huge, prints money). Most pick the first and go nowhere. 

And so the entire economy is bullshit jobs. You categorically cannot automate them — even with AGI. But it will still happen. Plan accordingly.

#Ideas #ML #Automation #Economics #Comment