This is the weather map of Germany vs. Switzerland: Which is designed to spread panic?
tag > Design
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"Sometimes it seems as if there are more solutions than problems. On closer scrutiny, it turns out that many of today's problems are a result of yesterday's solutions." - Thomas Sowell
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Chesterton's fence is the principle that reforms should not be made until the reasoning behind the existing state of affairs is understood.
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Armies of trendy business & design people will sell you "technological progress", with out even mentioning the downsides. It's disingenuous. Every augmentation leads to amputation. No free lunch.
Escape. - Art by John Holcroft.
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The customer journey & touchpoints
In Build, @tfadell makes the point that the customer doesn’t care about whatever we call “the product”, they care about their whole experience. For him, makers should put care into every aspect of the journey. And community is one of those relevant touchpoints.
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The Laws of Simplicity: “Simplicity is about subtracting the obvious, and adding the meaningful.”
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Diagram by @MrAlanCooper - The assumption is that it's better for a design to reflect the user's mental model more so than the underlying tech.
